Cookie Policy
This website uses cookies to improve your experience and analyze traffic. This policy explains what cookies are, how we use them, and your choices regarding cookies.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and actions over time.
Types of Cookies We Use
Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionalities such as page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.
Analytics Cookies (Google Analytics)
We use Google Analytics to understand how visitors interact with our website. These cookies collect information such as the number of visitors, pages visited, and time spent on the site. All data collected is anonymous and helps us improve website performance.
Google Analytics may transfer data to servers outside the EU. You can learn more about how Google uses data here: https://policies.google.com/privacy.
Your Choices
You can choose to accept or decline non-essential cookies. Most web browsers allow some control over cookies through settings. You can also withdraw consent at any time through your Browser Settings.
Client Data Protection Policy for Reviews
At Rubber Stone Surface Pro, we value and respect your privacy. This Client Data Protection Policy outlines how we collect, use, and protect your personal information when you provide reviews or feedback about our products or services.
1. Information We Collect
When you submit a review, we may collect the following information:
- Your name (first name or initials, if provided).
- Contact details (email or phone number, if voluntarily shared).
- Review content (your experience, feedback, and any details you include).
- Date of submission.
- Optional photos or videos related to our service or product.
2. How We Use Your Information
- To display your review on our website, social media platforms, or marketing materials (with your consent or anonymized if preferred).
- To improve our services based on your feedback.
- To contact you for clarification or follow-up, only if necessary and with your permission.
3. Data Protection and Security
- All personal information is stored securely and only accessible by authorized personnel.
- We do not sell, rent, or share your personal data with third parties for marketing purposes.
- Any review content displayed publicly will be reviewed to ensure no sensitive or private information is exposed.
4. Your Control and Rights
- You have the right to request the removal or modification of your review at any time.
- You can choose to submit reviews anonymously or using initials instead of your full name.
- Upon request, we will provide details of any personal information we hold about you related to your review.
5. Consent
By submitting a review, you consent to the use of your feedback as described in this policy. If at any point you wish to withdraw consent, please contact us at hello@rsspnow.com.
6. Policy Updates
We may update this policy occasionally to reflect changes in legal requirements or company practices. Updates will be posted on our website and take effect immediately upon posting.
Operational Rules
At Rubber Stone Surface Pro, we believe in clear and professional service. Here’s what you can expect:
- Estimates & Scheduling – We provide free, no-obligation estimates. Once scheduled, we commit to timely arrivals and efficient work.
- Work Process – Our team follows strict quality standards, ensuring a smooth and durable finish on every project.
- Safety & Compliance – All work is performed in compliance with industry standards and safety regulations.
- Payment Terms – We accept various payment methods and outline all costs upfront, so there are no surprises.
- Quality Assurance & Warranty – We stand by our workmanship. If any issues arise within the agreed warranty period, we’ll make it right.
- Refund & Cancellation Policy – Customers may reschedule or cancel with at least 7 days’ notice. Deposits may be refundable depending on the project stage. We reserve the right to assess refunds based on specific project conditions.
For any questions, feel free to contact us – we value transparency and customer satisfaction!